Commercial-Works is a full-service national office planning, moving, logistics and furniture provider, headquartered in Ohio and with additional offices in Indiana, North Carolina, Florida and Kentucky.

The Zimbra Connector for Outlook is relied on heavily by Commercial-Works employees, who have developed sophisticated email-based workflows to better manage customer, vendor and supplier engagements. Relying on an older on-premises version of Zimbra, Commercial-Works required a short downtime window for the actual migration to a new Zimbra server, repeated testing prior to the migration, and full rollback capabilities every step of the way

Mission Critical Email architected a migration plan to meet Commercial-Works’s needs, and executed the plan in collaboration with Commercial-Works’s engineering staff.

Said Matt Augenstein, Commercial Works’ IT Director: “We knew we had some latent issues with the old server, and Mission Critical Email’s migration plan gave us a wide window in which to test every facet of the migration before doing an actual cutover. We are very happy to be on fresh hardware, running the latest version of Zimbra. The Zimbra Connector for Outlook is critical to us and staff noticed an immediate performance improvement with the new server.”

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